Paoli Vetcare Client Reviews

Our Patients & Clients Mean the World to Us!

Kind words encourage us in our daily quest to create a spectacular experience—every single visit.

  • Paoli Vetcare is now my vet!

    I just moved here from Ephrata and had a cat suddenly get suddenly sick with a bladder infection. I called my mom’s vet (who we have gone to for 15+ years) and they said they could see her in a week?! These guys took her in the same day and I LOVED the place—they rocked!!!!

    The whole vibe of the place was healing and fun. The doctor was fantastic. Dr. Dawn was great with my cat. I have found my new vet!!! 

    Thank you!

    Rebecca Smyth
  • Dr. Rowan and his staff have taken great care of our two dogs and cat over the years. Experienced, kind, and compassionate. We also love their boarding facilities!

    Laura B.
  • My dog ate about three boxes of Girl Scout cookies a few nights ago and Dr. Dawn has been so great about checking in as he works the cookies, plastic, and box out of his system. I highly recommend Paoli Vetcare and thank them for taking such great care of my sweet boy!

    Emma A.
  • We love Paoli Vetcare. We have total confidence and trust in Dr Rowan and feel our dogs receive the best care possible. We wouldn’t take our pets anywhere else!

    Susan O’Keeffe
  • Our dog, Cole, is treated well when we leave him for boarding or daycare. The staff enjoys seeing him. We do not worry, knowing the staff at Paoli Vetcare will take excellent care of him.

    Cathryn W.
  • Always excellent care for my Benji. The docs know him and are always kind and loving towards him. Front desk staff is great as well.

    Suzanne D.
  • Paoli Vetcare has been amazing for our Ellie. Small family-type practice with great Vet techs on hand. While we have not utilized daycare and boarding yet, it’s a great full service option when needed. — Nextdoor Review 

    Jason Olcese
  • Dr Rowen is patient and kind. Very pet focused and connected. Staff is responsive and friendly. — Nextdoor Review

    Shannon Bassett
  • We always receive great care for our pets. Both Dr. Rowan are very down to earth and knowledgeable.

    Reviewer3
  • We have been going to Paoli Vetcare, for our Fred, since we moved to Pennsylvania. Great central location. Very convenient. We have been extremely happy with his Vet Team. They also offer Boarding and were able to help accommodate us over a busy holiday weekend when we went out of town last minute. We appreciate you Paoli Vetcare! — Nextdoor Review 

    Jean Capurro
  • We’ve been clients of Paoli Vetcare for over twenty years. We’ve been through tough times over these years with the loss of our Golden’s. Dr. Jay Rowan has always been professional, kind and caring. Our new lab rescue loves his visits! PVC Rocks!

    Deborah & Richard K.
  • Dr. Rowan took the time to listen to my concerns regarding my dog’s symptoms and completed a thorough examination.

    Cathryn W.
  • Jay is an extremely competent vet and has cared for my cats and dogs since he took over the practice 20+ years ago. I have the utmost of respect and confidence in his work with my pets. Members of his staff have also been incredibly kind and helpful!

    Dr. Dawn is incredible. The overall, cozy and warm feel of the office is very appealing, and I always have a great experience.

    Nancy Holmes
  • Paoli Vet Staff are very knowledgeable, helpful, courteous and friendly. My two dogs have received excellent care from Jay Rowan, for over 20 years! Jay is a personable, knowledgeable, exceptional vet who loves his furry patients as does his staff.

    Mirella R.
  • I have been coming to Paoli Vet Care for years. I feel the staff genuinely treats my pets as if they were there own. I will continue to bring my pets. And, any future fur babies that may join our family in the future ????

    Donna S.
  • Compassionate and competent! They take great care of our dogs. — Nextdoor Review

    Jennifer Kleppe
  • Paoli Vetcare is wonderful. Our dog has had chronic medical issues since birth and Dr. Rowan and Dr. Urioste have both helped us manage his treatment plan and have guided us through some tough times. I highly recommend Paoli Vetcare.

    Janet Ross
  • Endearing, smart, passionate team over there! I took my ~11 week old puppy here for his first exam. Quite frankly, I was unsettled about being separated from him when they took him in for the exam (probably more so than he was)! As soon as I met the individuals who were coordinating the little guy’s care, I felt at ease.
     
    I was instructed to give him some medications, and I was a little overwhelmed by the process. I was instructed to call whenever I had any sort of question or concern about the regiment, and the as provided a ton of useful information about puppy training, behavior, health, etc. Again, I found myself at ease. Highly recommended. Thank you!
     

    5 Star Veterinarian Customer Review

    Barbara Bagge
  • Endearing, smart, passionate team over there! I took my ~11 week old puppy here for his first exam. Quite frankly, I was unsettled about being separated from him when they took him in for the exam (probably more so than he was)! As soon as I met the individuals who were coordinating the little guy’s care, I felt at ease.
    I was instructed to give him some medications, and I was a little overwhelmed by the process. I was instructed to call whenever I had any sort of question or concern about the regiment, and the as provided a ton of useful information about puppy training, behavior, health, etc. Again, I found myself at ease. Highly recommended. Thank you!

    5 Star Veterinarian Customer Review

     

    John Keough
  • The team at Paoli Vetcare is Awesome! They are thorough, knowledgeable and compassionate. We took our Gisele there for all 15 years of her life and they always bent over backwards for her. I highly recommend this amazing Vet! — Nextdoor Review

    Diane Diane
  • We boarded our cat Smokey who is a diabetic and everyone there seems to take great care of him.

    Reviewer2
  • I could write volumes about our confidence in and appreciation of Paoli Vetcare and Jay’s expertise and knowledge – I’m always in a rush when I reply to the Nextdoor posts, so I don’t go into detail, other than to offer a high recommendation. As my husband says: “THIS is a man who paid attention in school!!” All our best.

    Barb & Richard B.
  • The care and attention Paoli Vetcare gives my cat (and me) is unmatched. I pass by two other vets to get to Paoli Vetcare and it is worth it. — Nextdoor Review

    Kim Russell
  • Paoli VetCare is AMAZING! The Doctors and staff have taken care of our Samson for years and I know he is getting the BEST CARE AROUND!! Thank you for taking care of our 4-legged Baby Boy!!

    Veterinarian Customer Review

    Janine Evers
  • You all care so much about my dog. I mention you a lot on Facebook!

    Carolyn B.
  • Has been a very easy process getting my dogs meds on their online pharmacy and have them shipped to my home in only a couple days! Everyone has been very kind and responsive, called to check up on my dog after about a week of him being on his new meds. I highly recommend!

    Postive 5 Star Customer Review

    Jessica Ledbetter
  • Dr. Rowan, Dr. Dawn, and the entire staff are wonderful, caring, professionals! They have taken care of pets for many years. We trust them 100% and are so thankful for this practice. — Nextdoor Review

    Laura Binner
  • I had to put my beloved dog to sleep.

    Dr. Dawn and the entire staff treated both Rollins and I with compassion and respect. I will always be grateful for their empathy during a very difficult time.

    George Hall
  • Paoli vet is the best of the best! — Nextdoor Review

    Gwen Durante
  • Jay Rowan is a great vet. I love the way he practices medicine – very caring, compassionate, and practical. I trust him completely with my pets – we have been going to him for more than 10 years.

    Betsy H.
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