Message To Our Clients

Thank you for coming to Paoli Vetcare, because choosing us means that you believe we have your pet’s best interest at heart. 

Thank you for giving us the chance to hold, snuggle, and care for your little friend, especially when they are so new and tiny that you can barely stand to let go of them for a minute.

Thank you for being honest about what you can spend. We know how hard it can be to trust a relative stranger with that information. Thank you for spending what you can and for knowing we can’t do this job for free.

Thank you for saying, “I trust your judgment,” when we ask you to do something expensive, or something that scares you. We spend a lot of time and energy earning that trust, because to us, it is the cornerstone of everything we do.

Thank you for letting us sit with you when you weigh the quality of your pet’s life against the heartbreak of saying goodbye — we carry those sacred moments with us through the rest of our lives.

We hope we’re a warm and capable presence for you and your pets — you’re the reason we come to work each day and try our hardest to do a good job — we have the responsibility not only to keep your pets healthy, but also to make sure you feel how important this work is to us.

Being even a tiny part of the precious relationship you have with your pets is an honor and a privilege.

— Thank you for sharing it with us.