Meet Our Terrific Team

We’re dedicated to your pet’s health.

Jay Rowan, VMD

Chief Veterinarian and Practice Owner

Dr. Jay Rowan treats all pets as if they are his own. Stop in to check out Dr. R’s collection of veterinary antiques and vintage advertising featuring dogs and cats. Clients appreciate his exceptional “petside” manner. For example, he is happy to get down on the floor to examine the big dogs, so they remain as comfortable as possible.

Request an Appointment today to visit Dr. Rowan. We want you to be thrilled with your veterinarian. A new client “Meet & Greet” with your pet’s first exam is always free at Paoli Vetcare. 

Dr. Rowan attended Penn State, graduating with a BS in Biology, with distinction, in 1985. He graduated from the ivy-league University of Pennsylvania School of Veterinary Medicine in 1990 as a member of The Society of Phi Zeta, the honor society of veterinary medicine.

Dr. Rowan became the owner of Paoli Vetcare (previously Tredyffrin Animal Hospital) in 1996. He is the parent of two young men and lives on a historic farm (circa 1764) in Chester County, PA with a myriad of pets, literally too many to name.

Nicknamed “Doc” by his staff—he enjoys reading and spending time outdoors, especially working around his farm, backpacking, and canoeing. Be sure to click the button to read Dr. Rowan’s interview to learn more about him.

“We’re here to cure!”

Dr. Dawn Urioste
Dr. Dawn Urioste

Dawn Urioste DVM

Associate Veterinarian

Prior to enrolling at Colorado State University School of Veterinary Medicine in 1994, Dr. Dawn Urioste served in the Veterinary and Public Health Services of the U.S. Army during Operation Desert Shield/Storm in Saudi Arabia and Iraq. After graduation from vet school, Dr. Dawn continued to serve our country in the U.S. Army Reserve as a veterinarian responsible for food safety and the care of military working dogs.

Dr. Dawn is one of a few local vets able to sign off on APHIS-endorsed international health certificates—having completed the PA state USDA National Veterinary Accreditation Program. 

For over 20 years, Dr. Dawn has specialized in small animal medicine; caring for dogs and cats. She enjoys practicing preventive medicine in addition to diagnosing and treating sick pets. Dr. Dawn says meeting our clients’ new puppies and kittens is one of the best things about working at Paoli Vetcare. Clients rave about her compassion, skill, knowledge, responsiveness, and pet-side manner!

Dr. Dawn’s compassionate nature led her to become a Fear Free Certified® veterinarian. She says, “since becoming Fear Free certified, I’ve been able to see what goes on through the pets’ eyes. I can see now how things that I took for granted are stressful to our patients. I can modify what I am doing or where I am doing it to help promote calmer pets.”

Dr. Dawn shares her home with four cats (Vinnie, Roomba, Willow, and Hunter) and two dogs (Lexi and Zoe.) Her family roots for all the Philly sports teams—Go Eagles!! When she isn’t caring for clients and their pets, she enjoys horseback riding, reading, and watching Starship Enterprise.

If she could be any animal, she would be a sloth because they are adorable vegetarians who spend most of their lives in the tree canopy of the endangered tropical forests in Central and South America.

Request an Appointment today to visit Dr. Dawn Urioste. We want you to be thrilled with your veterinarian. A new client “Meet & Greet” with your pet’s first exam is always free at Paoli Vetcare. Be sure to click the button to read Dr. Dawn’s interview to learn more about her.

“What Doesn’t Kill You Makes You Stronger.”

Office Manager Emily with new patients

Emily Rockwell

Veterinary Office Manager, Veterinary Assistant, and Receptionist

Emily is our awesome jack-of-all-trades! She juggles managing the office, assisting the veterinarians with anesthesia, dental cleanings, & medical treatments, taking x-rays, as well as helping out in with reception & client services. Emily has a degree in Wildlife Conservation and Management from Penn Foster and is currently working toward a Veterinary Technician Associates Degree.

Emily loves to root for the E-A-G-L-E-S, hike, sketch, and shoot black and white photography—she took all the photos on this page. Emily is inspired by her kids, Brighton & Molly.

Emily would be an otter if she could be any animal because they are playful, silly, and her family loves watching them at the Philadelphia Zoo. Emily’s family shares their home with some amazing pets – Chunk (German Shorthaired Pointer), Kira & Felice (two gray & white Tuxedo cats,) and Joad (a beautiful Eclectus parrot who loves to come to work with her.)

“Hook, Line, & Sinker”

Exceptional Client Service

Candice Flynn

Client Service Specialist, Management & Marketing

Bio coming soon.

Vet Tech Janine with one of our hospital cats

Janine Dursi

Veterinary Technician

Janine is our senior Licensed Veterinary Technician with training in both Animal Science and Horsemanship. She grew up in Nyack, NY and attended Blue Ridge Community College & Southern Virginia University. Janine is vital to ensuring that our patients receive the best possible care and attention.

As the veterinary equivalent of a nurse, she manages diagnostics & treatments, the operating room, and performs dental cleanings on anesthetized patients. Janine plays a huge role in keeping the treatment room and surgery running smoothly.

Janine cheers for the Yankees and Eagles. Her hobbies include power-walking, horseback riding, and biking. Janine loves Pepper, her American Quarter Horse and her cats: Cheddar, Spice, Crisco, and Jack.

If she could be any animal, she would be a Siamese cat. That’s because the sophisticated Siamese looks to be dressed for an elegant ball in evening wear, chic black accessories, and gemstone-colored eyes.

“Together we stand, divided we fall”

Nancy and Dr. Rowan with hurt dog paw

Nancy Malsbary

Veterinary Assistant

Nancy is an integral member of our team who is always ready to assist our technicians & doctors, prepare animals for surgery, and closely monitor a pet’s recovery from anesthesia. Her favorite work-related memories are made during Paoli Vetcare’s annual holiday parties.

Nancy’s favorite sport is soccer and her favorite team to root for is the Arsenal Football Club, a highly-successful, professional soccer team based in London, England.

In her spare time, Nancy loves to workout at her gym, go running with friends, and participate in organized road & obstacle races. She shares her home with her children and her pets; Peanut, a Chihuahua, and Missy, a Shih Tzu.

“It is what it is”

Terrific Team

Chelsie Reeves

Receptionist

Bio coming soon.

Vet Assistant Susan

Susan Nihart

Kennel Assistant

Susan was the first of three Nihart sisters to join the Paoli Vetcare family. She cares for boarding and daycare pets and is always sure to lavish them with lots of pets and cuddles. The high point of her job is the opportunity to meet so many new animals. #CaringForCatsandDogs is her passion.

If Susan could be any animal, it would be the rare Savannah cat because of their inquisitive nature, wild spirit, and adventurous attitude.

Savannah cats are a cross breed of the wild Serval cat of Africa and the domestic cat. It was not until 2001 that The International Cat Association accepted them as a new registered breed. Savannah cats are larger and look like a wild cat with long legs, huge paws, and an athletic build. The Savannah and Serval cats’ are famous for their ability to leap to great heights from a standing position! You can see a Dallas Zoo Serval cat jump 10 feet on YouTube.

“Live life young”

Kimberly Nihart

Kennel Assistant

Kimberly became the second sister to join the Paoli Vetcare team. She also works in our boarding kennel feeding, walking, and cleaning for our clients’ fur-babies. Kimberly loves everything to be organized and clean at all times.

The best part of her workday is when she plays fetch outside with the daycare dogs and boarders. The hashtag she would use to describe her job is #DoggyCentral. Kimberly has a four-year-old yellow lab mix named Roxie.

Kimberly’s ideal day includes a long walk through the woods at Valley Forge National Historical Park. In her free time, Kimberly is fond of hanging out with close friends, playing video games, watching the TV show Friends, and cheering for the Philadelphia Eagles football and Philadelphia Flyers hockey teams!

If she could be any animal she would be a lioness because, “I am the queen of the jungle.”

“Be a pineapple: stand tall, wear a crown, and be sweet on the inside”

Amy Nihart

Kennel Assistant

The last, but not least, of the Nihart sisters to start working at Paoli Vetcare is Amy, an aspiring pet photographer. You can her photographs throughout this site and on our website Photo Gallery, Paoli Vetcare’s Instagram, and her Facebook page—Amy’s Pet Photography. There is actually one more sister (no brothers) in the Nihart family, but at this time she is too young for a job. Hopefully, she will join us in a few years!

Like her sisters, Amy cares for the animals and does general cleaning. Her favorite part of working at Paoli Vetcare is meeting and photographing new dogs and cats.

When Amy isn’t working, she enjoys shopping, playing Call of Duty, and watching the TV show Fuller House. At home, here pets include Munchies the Guinea Pig and Garfield the Cat. But her most interesting ‘pet’ is Dr. Rowan’s dog, Greta, one of three of his black German Shepherd Dogs. Amy often borrows Greta for extended sleepovers where she is lavished with individualized attention and even gets to sleep in the bed with Amy and good buddy Garfield!

“Write your sad times in sand, write your good times in stone” – George Bernard Shaw

Chris Malsbary

Kennel Assistant

Chris is Nancy’s son and has worked with us part-time for many years. He feeds, cleans, and takes the dogs out to play. His favorite memories from Paoli Vetcare are when Dr. Rowan’s dog, Greta, had her five male German Shepherd puppies and they all lived at the hospital until they were old enough to go home. Two of those tiny pups, Norman and Hans, are both now over 100 pounds! At least one of them is always at work with Doc.

#happylife is how Chris would describe his job. Morgan Freeman is his hero and his hobbies include collecting Yu-Gi-Oh! cards, playing Xbox, drawing, and doing impressions. If he could be any animal, he chose a lizard. When asked what is his favorite quote; Chris said, to quote Hamlet, Act III, Scene iii, Line 87, 

“No”

Charles loves his Job!

Charles Cressman

Emeritus Professor 😉 of Kennel Management

Charles recently retired. He was responsible for ensuring our boarding pets were comfortable and enjoyed their stay with us. He’s also a talented groomer, who loved making pets look and feel their best. Charles worked in our hospital since he was in High School—for over 55 years!!!

We feel so blessed that he chose to spend his entire career here, doing whatever needed doing, from animal care to building maintenance, and always with a joyful spirit and a contagious smile.

Charles is one-of-a-kind; his work was always efficient, meticulous, and exceptional! Now that he’s retired, he delights in spiffing up around the house, gardening and growing flowers with his constant companion, Gracie, a Cavalier King Charles Spaniel.

“Here I Am”

Ayanna, with one of our hospital cats, Tyler

Ayanna McCain

Veterinary Technician

Ayanna is a Licensed Veterinary Technician and a graduate of Harcum College, a renowned career-oriented health professions school in Bryn Mawr, PA. Veterinary technicians are the nurses of the veterinary profession. Ayanna’s skills are critical to providing top-notch patient care at Paoli Vetcare.

Ayanna was inspired to pursue a degree in the health professions by her uncle’s significant accomplishments after losing his eyesight. She loves working on a team, especially assisting with surgical prep and anesthesia—#StrengthinUnity.

Currently, Ayanna is the proud parent of five cats (Sabrina, Ditto, Pony Boy, Miko, and June) and one sweet Australian Cattle Dog named Jenna. Outside of work she enjoys watching movies, bowling, and traveling for vacations.

With roots in the Philadelphia region, of course, Ayanna’s a big Eagles fan. Asked, “If you were an animal what would you be?” Ayanna chose the intelligent, friendly, and strong wolf.

“Life is like a box of chocolates: You never know what you are going to get”

Receptionist Teresa with a New Puppy

Theresa Bayer

Veterinary Receptionist

#ThisisTheresaHowCanIHelpYou? or #PhoneAwkward are a couple of Theresa’s ideas of best receptionist hashtags. Her favorite Paoli Vetcare memory relates to one of the times we took in a stray cat who—surprise—turned out to be pregnant! Eventually, she had the litter and Theresa absolutely delighted in playing with the kittens every day and watching them grow up.

Theresa also loves to hold and pet Dr. Rowan’s chickens whenever one of them is in for treatment. Away from work Theresa enjoys reading, praying, and horseback riding. She currently has two pets-Lucy, a 6 yo calico cat, and Casper, a 15 yo Thoroughbred horse with one blue eye.

Because of her love for horses, Theresa is a fan of equestrian sports like show jumping and eventing and she admires American Olympic champion riders McLain Ward, Boyd Martin, and Beezie Madden. During downtime, you might find her watching Disney movies or a fantasy adventure film series like the Lord of the Rings Trilogy.

Theresa’s hero is Cardinal Robert Sarah a Catholic priest born in African French Guinea who’s known to be level-headed, honest, and kind. If she could be any animal, Theresa would be a fox because they are known for traits she admires like resourcefulness, intelligence, playfulness.

“You know where you are when you have an honest pair of socks.”

Have questions? Contact us today!

Our Address

1476 East Lancaster Ave
Paoli, PA 19301
Click here for directions.

Our Hours

Monday: 8 am – 6 pm
Tuesday: 8 am – 6 pm
Wednesday: 8 am – 6 pm
Thursday: 8 am – 6 pm
Friday: 8 am – 6 pm
Saturday: 8 am – 12 pm
Sunday: Closed